Care

Customer Service

Clear, personal help before and after your purchase.

Contact us

Email eporeparis@gmail.com. Please allow up to two business days for a reply.

Order support

For an existing order, include your order number and the email used at checkout. For a damaged or incorrect item, attach clear photographs so we can help without unnecessary delay.

Product & sizing advice

Tell us the product name and your usual size. For a more precise recommendation, include your bust, waist and hip measurements, or your heel-to-toe measurement for footwear. You can also consult our Size Guide.